8 Reasons to Hate the Maruti Suzuki Ertiga !

Maruti Suzuki Ertiga

There is a lot of mixed love and hate for the new Maruti Suzuki Ertiga and there is the news of 10,000+ bookings already within 5 days. While everyone will tell you why to buy the Ertiga – here is a list of why you shouldn’t buy it:

  1. You want more versatility of seating and luggage than what is present in a small footprint – and not necessarily need 7 seats – go buy the Honda Jazz
  2. You want a vehicle with a lot of first and second row leg room and boot space – go buy the Nissan Sunny !
  3. You want a vehicle with great quality in and out, premium brand and luxury feel – go buy something from Mercedes or Audi or BMW
  4. You want a 7-seater primarily for highway use and want to carry luggage for all 7 along with you all the time – better get the Toyota Innova and a roof rack and maybe even a trailer
  5. You want a rugged off roader that will carry 7 people and go off-road – go buy the Mahindra Thar or build up one from an Army disposal MM550 ;-).
  6. You have a family of giants (both tall and wide) – the Ertiga will be too small for you – go buy the Tata Winger/Force Traveller !
  7. You want the laser edge of technology and features – you should have been already in line for the Mahindra XUV500.
  8. You want to take the vehicle to the race track and are particular about cornering and response – go buy the New Ford Fiesta

A Chennai “Swift Record of Records” Experience

<Statutory  Long Post Warning !>
[slickr-flickr tag=”swiftgwr”  items=”38” ]
The Pre-Experience:

I signed up for the Swift “Record of Records” event the day it was announced on the net. I even sent the links to people I know who owned Swifts. I was biting my nails waiting to find out the location and the timing to make sure I wouldn’t miss it because of other commitments. I was happy to find it was for Sunday morning at a time when I was sure I could make it. I got my Father also interested to come. I was very happy to get the courier on Saturday afternoon with the details of the venue and the time. No mention of needing to reach at a specific time and no mention of what is to be done there. I felt the listing of goodies to be given was probably not required. I would have gone there without the goodies as well. Also wished more details of the actual record were mentioned.

The Start:

We started out at 6.45 sharp – I get my habit of being punctual from my father and both of us were bathed and dressed by 6.30. Car was fueled up the previous evening itself and tire air pressure checked as well. We decided to take the Poonamalee High road to NH7 and as soon as we neared the Koyambedu junction we started noticing Swifts which we felt were on their way to the event. One orange car had a really nice body kit, 17 inch alloys, graphics with angel eyes headlamps, free-flow exhaust and multiple spoilers. Others had just graphics while others had alloys. The orange car with the body kit was driving at a moderate pace and driving carefully. There were a lot of swifts that darted between traffic like they were in a big rush to reach MMSC(Madras Motor Sports Club) track. Time was not even 7.10 AM.  A red swift with 4 youngsters with angel eye headlamps  and alloys was in a big rush. Strangely I was in a good mood and let all the “racers” go ahead. I was doing a sedate 70-80 when compared to everyone else.

On reaching:

We reached MMSC by around 7.30 ( there were uniformed guards outside the entrance guiding cars in) and found ourselves to be car #127 based on the number suck on the top right corner of the windshield by some guys in White t-shirts with Swift written on it. Wow 126 people beat us to Sriperumbudur. We saw two long rows of cars parked in the parking lot/field. We parked where we were told by the white t-shirts.  A steady flow of cars were coming in. After we parked – there was no one to tell us what to do or where to go. We see people walk to an asbestos shed and followed them. We see breakfast buffet is available there.  If we had known we would have come here and eaten – sparing my mother the hassle of getting breakfast ready before 6.30.  Still ok – we have some coffee and wait – no place to sit – just stand. No one seems to be in charge and no one seems to have an idea of what happens next. I assume we have to just wait around. Suddenly there is an announcement to all vehicle owners with numbers less than 200 to be near their cars. We foot it back to the car – a good 300- 400 meters back. It is bright and sunny at 8 and already I am sweating like an animal. I was expecting further announcements but there were none.

Waiting:

We wait near the car for a bit and don’t know what to expect. We see some cars parked in a line waiting to be let on the track. Since there was no one to guide the participants – people started getting in their cars and getting in line behind the initial line of cars. The event management team is nowhere to be seen – only some people doing the initial number writing and asking people to park in the parking lot. Cars started creating new lines in addition to the initial line. Few white t-shirts suddenly turn up and try to merge 5 lanes of cars into one going to the track. They are calling up each other on mobiles – very clear that they themselves were not sure what to do.

Finally we start moving towards the track on a small approach road that could accommodate one vehicle at a time. It took so much time that my father had time to go to the rest room and come back and I had moved only a few feet. There were some boys with rags and cleaning solution wiping windshields of cars heading to the track.

Some balloons were tied to the wipers but they started bursting soon with the heat. A lot of cars were seen stacked 4 wide on the track. The JK Tyre folks were the first ones walking around giving service discount coupons while we were waiting to get to the track on the service road leading from the entrance to the track.

We finally were allowed to get on the track and park. People had no idea how long it would take and what we were waiting for. This was probably around 8.40 something. Didn’t feel like getting out of the car either so sat for a while. Then noticed white swift t-shirt wearing people walking around handing out large envelopes to each car. We get one too and find they are stickers for the car. We also get some forms to fill for using the track and allowing Maruti/MMSC and everyone else from being held responsible for anything that could happen on track. There are other things to fill which will get us a fuel card and amusement park tickets. A sheet of instructions was also given. A small Adidas red and black bag with Maruti Swift on it was also given. The bag had a lot of the goodies like a t-shirt( unfortunately M size – I have to wait for my son to grow up to probably 14/15 – no one else at my home will fit into it), cap, JK Tyres tubeless tire repair kit, couple of key chains, towel, pens, tissues. Wow so far so good.

 

We sweat and sit for at-least an hour while stickers are put on the cars. I had brought my camera with me and took photos whenever I could. Unfortunately while taking the photos I didn’t notice the “www.swift-life.com” sticker was being put off center at the front of the car. It was too late when I noticed. The huge white “SWIFT” sticker on the roof was nice but didn’t  account for the curve of the roof and ended up being put in a way that is slightly off in alignment. Before I know it JK Tyre & Suryan FM stickers were also on the car. All this stickering work could have been avoided and instead spent on a good briefing for the participants regarding the event.

There was music playing loudly on the track and a lot of stalls with games seemed to be there. However since there was no announcement as to what the plan was – most people were in or around their cars. Only a few people/children went and played. I managed go get a bottle of water and bottle of Nimbooz – we had brought 2 bottles of water but they were already getting warm in the heat. I took photos of the car all decked out with stickers. Small thought goes through my mind wondering how difficult it would be to get rid of the stickers and the gum that gets left behind. I read the list of instructions given regarding the parade and find that the speed limit should be kept around 20 kmph and max gear to be 3rd. No overtaking no honking, no listening to music, no taking photos and no drinking, seat belts to be worn at all times. I was impressed by the rules. Didn’t think for a moment about if people would observe these rules.

Finally past 10 we see the start of the parade move. Still no announcements – I manage to get a photo of the starting set of cars and then rush into my car. Some people have left their cars and are at the stalls and do not know the parade has started. So it takes time for all to start moving. I get to a place where there is a video camera mounted on a huge swing arm that’s being moved all over taking photos of the participants.

The Parade Starts:

I see the lady from Guinness talking to a couple of guys who seemed to be the organizers.  4 lanes of cars were being merged into 2 lanes at the exits from the pits. I manage to shoot some more photos before handing the camera to my father to take some photos while I start to drive.  We hear snatches of instructions while we drive past the starting point – mainly hear instructions about keeping the driver side window open for hearing instructions. I dutifully open the window – AC becomes pointless now so open both front windows and have the blower going on.

One old dude with a funny mop like haircut feels he has to honk when the cars start moving and he keeps repeating the honking at intervals.

We notice there is one guy on a bike before the first corner to the side of the road doing nothing and around C3 there is one more guy on a bike and another on foot who are half heartedly yelling out to cars that they shouldn’t  stop but to keep moving. They do not look past where they stand where we have to slow down to a stop since the cars in front are not moving and we can see the cars all the way from between C3-C4 all the way to C8. We can see that those cars are not moving – there is no way we can move without breaking formation. We don’t move out of formation but inch along when the vehicles in front move ahead. The people who we saw yelling out don’t stop were the last ones for the entire track – we didn’t see anyone else anywhere on the track.

Chaos Theory:

Till around C4 (4th corner) two rows of vehicles were moving beautifully maintaining speed and keeping distance. However as soon as we near the farthest end of the track from the pavilion we suddenly notice a couple of cars zoom through the middle of the two rows of vehicles and soon enough behind it others started  following.  These were definitely not maintaining speed, not maintaining formation nor driving carefully. All had their windows up as well.  Most didn’t have stickers applied or had numbers higher than 500.

The order began to turn into disorder at that point .People broke all formation and generally went for it zooming and racing all over the track.  I kept going at 20 for a bit then had to speed up to 30 to make sure I was not going to get hit by other vehicles. I didn’t go faster than that. Little past C10 we notice vehicles slow down quickly and come to a halt.  I do so as well and creep towards C11. There are 4 lanes at this point on the track and two sets of drivers driving on the grass/mud on both the sides of the track. We stop at this point for quite a while without making any progress.

Finally we reach a place past C11 where we can see C12 and the start of the track. Nothing is moving and we cannot tell why. Suddenly we see the vehicle start moving and more rush past us on the track and off the track as well. At the starting point we are made to keep going with no instructions whatsoever.  We pass C1,C2 and again the madness repeats. This time I felt it was worse since people were speeding much more than the first time. I stuck to the rightmost edge of the track and kept going hoping I wouldn’t get hit. I saw a couple of cars smack into each other – didn’t get to see how bad the damage was since I was too busy making sure I wasn’t going to get hit.

I had a very narrow miss when a Azure Grey Swift cut across my front leaving less than a meter to spare – he didn’t even notice my car while he cut across a corner ( I think it was C10) diagonally.

There was a bit when we were stopped near C11 where it was too far to walk to the start where all the people in the cars there had no idea what was going on at the start which was preventing the movement of vehicles.  People that heard the briefing about the windows being kept open had the windows open for quite a while but the heat at around 11 AM made it hard to sit without the AC and without any shade. Soon people were out of the cars and walking around outside.  Still smart alecs were driving off the tracks – wheels spinning and throwing up clouds of dust trying to get to the starting point – narrowly missing the people walking outside their cars.

Initially I thought we were at a position somewhere near the first quarter of the length of the parade but by the end of the second lap I realized I was in the last 2 quarters since most had overtaken us. By around 12.15 we were in the last quarter of the line.

We waited in the car for long time and couldn’t see any movement of the vehicles near the starting arch exiting the track. Some enterprising people moved aside the asbestos sheets and drove on the grass towards the pit lane since they got tired of waiting for the cars to move. Soon I realize there are very few cars behind me.  I also notice an exit gate has been opened that leads to the entrance and to the highway and people are leaving that way. I even saw an I10 come in through that gate.

The End:

We saw some people (official looking types – not sure if they were from Maruti or from MMSC) walk from the starting arch towards the side gate and while they walked past they said you can leave this way – take a u-turn and leave.  Some people including myself decided enough was enough and we backed up a bit , did a u-turn and drove off the track to the side gate. Strangely the people were giving out the fuel card and amusement park coupons there at the exit. Nothing was being collected from the cars (none of the cards we had filled were collected).  I grabbed what they were handing out and started off to the highway. Since it was already 12:45 we decided to stop for lunch at the hotel past Queensland and then head home. Finally reached home a bit before 3 PM.

In Hindsight Notes & thoughts of what could have been done better:

  • Who was responsible for the event ? Sponsorships are fine but there has to be one party owning such events and being responsible for them start to finish. No one dared own up for the fiasco – no one was to be seen managing or coordinating things.
  • Gaps in communication:
    • The initial details about the event gave a time saying 8.30-11.30.  Mistake one – this communication could have the detailed agenda mentioned to ensure people showed up on time.
    • A briefing of the volunteers should have been done. Also for 500+ participants probably at-least 2 volunteers for every fifty cars was required.
    • A briefing of all the drivers was required at the start. People who didn’t make it on time and didn’t get the briefing should not have been let on the track. Just the knowledge of what the rules of the event were and the fact that violation of the rules would result in the whole event not qualifying should have been mentioned. There should have been explicit instructions on “No Racing”.  If there was a problem with briefing all participants  at the same time– it could be done in batches of 50 each.
    • Most people who showed up (myself included) didn’t realize the record being attempted was the parade record and not the largest number per se that showed up. The sheet with instructions indicated they had planned for a max of 500 odd vehicles – but seeing what happened I feel even with half/quarter the number the organizers would be stumped.
    • Suryan FM one of the sponsors of the event could have made use of their FM channel by relaying instructions live over the air – this would have ensured all vehicles were synched up on instruction without any gaps. They instead were playing random music /some interviews of people at the event – I felt it was interviews of people still waiting to get on track.
  • A pace car/cars were required and volunteers should have been placed all around the track. Yes it was hot and would have been torture to stand in the sun but that’s nothing a good umbrella and sunglasses couldn’t remedy.
  • No signs of any ambulance or medical assistance /emergency breakdown/tow vehicle.  There were breakdowns we heard and people somehow managed to set things right on their own. I would be surprised if no one required some sort of medical assistance during the event. On a minimum there should have a doctor and ambulance on hand for any emergencies – people should also know what to do if there was an emergency of any sort – medical or mechanical.
  • There was absolutely no police presence!!! Whenever there are large crowds gathering – it definitely makes a difference to have police presence.  Of course this is on private property – but it is a public event – a request to the police and they would be there in full force. This could have prevented ugly fights from breaking out and also prevented petty theft from happening as well. I saw some youngsters break the binds on the stacks of tires near C11 and load up their car with at least 2 tires. What they can do with old tires is not sure – but they still stole it. I couldn’t see their car so don’t have the number plate.
  • The stickering work done all around the car could have been avoided – saved the expenses and spent it on communication of details of the event and probably saved hours of time.
  • Coupons for the petrol/diesel & amusement park could have been given at the beginning / it could have been communicated that coupons would be mailed to people if there was a delay.
  • There didn’t seem to be any media coverage of the event by mainstream media? Why? Finally the only mention in major papers was abou the Gurgaon event.

All in all I wish it had been managed better and that the crowd had also behaved better. We could have been part of a Guinness World Record – but I guess that was not meant to happen.

Diesel Hatchbacks Comparison Chart Updated with Hyundai I20 CRDI

The diesel hatchback comparison chart is now updated to include the Hyundai I20 CRDI Diesel. The comparison is for the highest end trims for all models. Why ? Because only then can we compare features to features. the lower end trims are basically diesel engine and chassis.

The list now contains the following:

  • Ford Fusion Plus TDCi
  • Skoda Fabia 1.4 TDI Elegance
  • Getz Prime 1.5 CRDI GVS
  • Suzuki Swift VDI ABS
  • Suzuki Ritz VDI ABS
  • Grande Punto Emotion Pack Multijet
  • Hyundai I20 Asta (O) CRDI
  • Palio Stile 1.3 SDX
  • Indica Vista Aura Quadrajet
  • Indica Vista Aqua TDI
  • Tata Indica V2 DLS BS III

The specifications are now color coded to indicate the largest dimension/best value/cheapest cost(green) and lowest dimension/value /highest cost(red). Hope this sheet is easier to read now.

The costliest is still the Skoda Fabia and the cheapest still remains the Indica V2. 

The I20 is the second costliest in this comparison but also comes with a long list of features even longer than the Fabia.

Middle of the list with medium features and middle of road price is the Swift and the Ritz.

Here is the list : Diesel Hatchbacks Comparison Chart. Here was my original post on the diesel hatchbacks with more analysis on the data: Are you looking for a Diesel Hatchback ?

Thanks: A lot of feedback, errata identification and great suggestions from Jacob, Manoj and Vasu were used to update the older sheet  – Thank you for reading through in detail and giving valuable feedback and pointing out the many errors !

Some items still pending such as mileage data for the latest updated cars and the performance figures for acceleration and braking. This will be done in the next update.

The I20 & I: I tried checking with the Hyundai dealership I bought my Getz from but they still do not have a registered Diesel or Automatic available for TD. They have promised to get me a TD as soon as their vehicles get registered.

Which car is better – the Ritz or the Swift ?

I test drove the Maruti Suzuki Ritz ZXI (Petrol) last weekend.  I am comparing it to the Swift as I think customers will find it tough to decide between these two cars from Maruti. 
 
Exteriors:

  • I like the front and the front 3 quarter view. Looks like a mature grown up  Swift !
  • To get used to the rear I may have to start drinking something stronger than non-alcoholic beverages and quite a bit of it as well till my vision blurs.  The rear doesn’t look too bad when the car has wider tires (like on the ZXI) and also when it is on the move. When stopped and up close it does look a oddish nice kind of  strange.
  • The side view is interesting till the C pillar – then almost like the designers ran out of paper/screen space while making the drawing they stopped with a vertical line and ended the rear !
  • You will tire of hearing about the “boomerang” shaped tail lights from the dealer sales person very quickly. You would wish you had a real boomerang to fling at the sales guy. The tail lamps are pulled inwards and a strange window lineof the side windows is seen when viewed from the full straight rear position.
  • The exterior door handles, ORVMS are the same/very similar as the Swift.  Rear bumper fog lamp looks similar.
  • The bonnet seems higher than the Swift. Good for gently tapping errant pedestrians and accounts for better pedestrian safety for sure.

Here is a side by side comparison of the Swift (my own car) and the Ritz exteriors.
 
Interiors:

  • The seating position is a bit higher than in the Swift and seats feel the same. Almost like sitting on a cushion and driving the Swift.
  • The front quarter glass was a nice touch and helps a bit with visibility up front but there is still a huge blind spot at the A-pillar. Otherwise front visibility is good.
  • Visibility from the back will take some getting used to as the rear glass seems a bit small.
  • Rear wash/wipe & defogger only on the ZXI (just like the Swift).
  • The space saved by moving the gear lever in front isn’t used for anything.
  • The outside rear view mirrors are well placed, right sized and useful.
  • Lot of the interior is borrowed/shared with the Swift but still some cost cutting seems to have been there. Indicator/Wiper stalks, steering wheel, door locks & power window switches are all the same. Ashtray is the same. Gear lever knob is almost the same. Interior roof light seems the same.
  • The open glove box in addition to the closed one on the ZXI with the airbags is very useful – something the Swift ZXI doesn’t have and wastes space because of the airbags. The coin holder and storage space on the top of the dashboard is also good. Glove box seems similar in size to the Swift.
  • The front door pockets have storage space for bottles. There is only one central console mounted cup holder.
  • The steering mounted stereo controls are good but a bit annoying till u get used to them since they are in the spot the horn is on my car. Instead of honking I found myself increasing the stereo volume or muting the stereo without wanting to. The buttons seem a bit delicate and fiddly. More video game like than car like.
  • The increased head room allows 3 people to sit a lot more comfortably at the back than in a Swift. Legroom in the back was more than adequate. Feels more spacious than the Swift.
  • Luggage space was almost the same as the swift. If you want to carry a lot of luggage you should look at other vehicles possibly sedans. The 60:40 split is possibly the only saving grace of this car – I really wish the Swift had this.
  • The two tone dashboard was of a slightly vague light blue-grey color. I didn’t care for it too much. Matching colors to the exterior would have made sense but someone at Suzuki likes that weird color of blue.
  • The front under seat storage is a joke. Very small and without a lock. A newspaper and a magazine may just fit into it. If it were metal it could have been used to bake brownies – it was shaped like that.
  • Air conditioning seemed just about adequate (maybe the larger glass areas and lack of tints on the Demo car and the hot summer sun was a factor). I may have been spoilt by driving around with climate control and dark tinted small windows in the Swift. Blower fan gets noisy at “3” position. The side vents close fully and are a design different from the Swift.  The climate control is the only key feature missing on the Ritz that the Swift has.

 

Drive & Handling:

  • It took some time to get used to the gear shifter because it is positioned almost a half a foot ahead of the gear shifter in the Swift/most cars. The gear shifter felt really good and the shifts were very precise – even better than the Swift. For people with multiple cars this gear shift will be a difficult to get used to, especially when you have to switch cars daily. On the move the car is very silent and the engine barely lets you know it is on and running and at idle it was very silent. It did make some minimal noise when pushed but for it to move you have to push it past 3000 RPM. The older Swift engine would be screaming a nice song at 3K RPM.
  • Clutch, brake & accelerator pedals are the same as the Swift. Clutch is light and easy to use.
  • First gear seemed ok enough but the 2nd gear seemed a bit lethargic and the 3rd gear seemed pretty decent. I barely managed to get to 4th before I had to shift down because of traffic. By then the TD was over and we were back at the dealership.
  • The separate tachometer was a bit distracting in my view. Maybe since I am used to a tachometer next to the speedometer.
  • The ride was smooth and handled rough patches of road without too much noise and without losing balance. It didn’t feel top heavy like the Wagon-R does when taking turns at speed. The wider stance has to be thanked for it.
  • Visibility out front is very good and maneuvering the car in traffic is easy. Of course it is not an 800 but easy enough to drive.

 

Dealership/OEM Updates:

There seems to be sufficient interest in the car at the dealership and there was a steady stream of people coming to do test drives. Was almost knocked down by an 80 year old man and his wife who were rushing to TD the Ritz. This couple was doing the TD after finalizing the deal for buying the car !!!!! The people coming to TD the Ritz seem to primarily be ones who are married and have a family.

The dealer also mentioned that Maruti is forecasting long delays on all other vehicles other than the A-Star, Ritz and SX4 to make sure the sales of these continues. They are also trying as much as possible to not take bookings of any vehicle other than the above mentioned 3 cars. Even test drives of other vehicles are not being done ! I think this may backfire and cause people to defect to Hyundai , Tata and other manufacturers. Need to wait and see how well the Ritz is received and also if Hyundai and Tata sales go up because of Maruti.

Which one is better ?
There is no binary answer to this question. The Ritz is better than the Swift because of its fuel efficient, lighter, newer engine, interior space, features. The Swift is better than the Ritz for its looks, sporty responsive drive, slightly better trim level and features. Both seem to have their good features.

  • If you want a new car that does everything well, has seating space for 5  and will offend no one – take the Ritz.
  • If you have dreams of up-sized/wide alloys rims, low profile tires, spoilers, body kits, vinyl stickering and sports tuning then go for the Swift.

Test drive both and then just flip a coin and choose whichever one. You win with either of the two !  

 
PS: Thanks to Senthil for the photos !

Maruti Suzuki Invents Time Travel

To be launched one hour before now ?
To be launched one hour before now ?

I eagerly checked the Maruti Ritz Website this morning for details of the launch. Was very happy to see the counter say coming soon  “8” minutes, then “5” minutes, then “3” , then finally it went into a negative countdown with the screenshot attached with this post.  See the smug looking smiley in the middle of the time ? That’s Maruti smirking at all the suckers hitting refresh on their browser windows waiting for the launch of the Ritz.

Not sure how I can travel back in time to see the launch. Maruti – just say it you have invented a time machine called the Ritz  !